REFUND POLICY
Last updated September 1, 2026
We offer a partial refund of remaining credits on the user's account in excess of the equivalent of $10 (currently, 10,000 credits). A refund will be issued for approximately 60% of the dollar value of the remaining credits on the user account, rounded to the nearest cent. For example, if the user has 10,004 credits remaining, a refund will be issued for $6.00.
No refunds can be issued for remaining
user account credit balances below 10,000 credits.
Approved refunds will be processed within
10 business days. Refunds can only be issued for transactions that occurred within
90 days of the refund request date.
Credits expire eighteen (18) months
from the date of purchase, as described in our Terms of Use. Expired credits are not
eligible for refund. Only unexpired credits on the user's account at the time of the
refund request are counted as remaining credits for purposes of this policy.
Refunds can be requested from
within the app.