To help us get back to you quickly, please include the following in your email:
- Your name and, if you have an account, the email address associated with it
- A brief description of your question or issue
- For technical issues: what you were trying to do, what happened, and any error messages you received
- For billing or refund requests: please submit from within the Stract API app.
We try to respond to every message within two business days. Thanks for your patience.